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Or for faster approval call 0800 25 10 10

Disputes.

Your satisfaction means a lot to us, and we’re committed to putting things right if something’s gone wrong.

If we can’t resolve the issue straight away, you can contact our General Manager, Lee Davies, by calling 0800 25 10 10 or via hello@futurefinance.co.nz. Lee will work with the right people on our team to help resolve the matter as quickly as possible.

Our Complaints Process

1. We’ll acknowledge your complaint within 2 working days.
2. We aim to resolve complaints within 5 working days, and we’ll get back to you by email or letter with the outcome.
3. If it takes longer, we’ll keep working on it and aim to resolve it within 20 working days. If we need more time, we’ll let you know why.

Financial Services Complaints Ltd

If it’s been more than 40 working days, or you’re not satisfied with our response, you can get in touch with Financial Services Complaints Ltd (FSCL) – an independent dispute resolution service we belong to. This service is completely free of charge and they’ll review your complaint fairly.

Contact FSCL:

Phone: 0800 347 257 or 04 472 3725
Email: info@fscl.org.nz
Post: FSCL, PO Box 5967, Wellington 6140
Website: www.fscl.org.nz

“Simple process & I got the money I needed fast.”

Christine, Christchurch

“Thank you for helping to make my dream come true!”

Sara, Nelson

“Thanks Future Finance for helping us get our car.”

Donna, Otago

Disclosure Statement & Terms

Our terms range from 6 months to 5 years. View our loan terms here.

Interest rates are fixed and range from 12.99% to 24.99% p.a.
The interest rate offered will depend upon your credit history, security offered and your overall credit profile. 

The term of your loan will depend on your financial circumstances and take into account:

  • how much you want to borrow
  • security being offered
  • your income
  • your other financial commitments
  • your credit history

Future Finance Ltd does not associate itself with High Cost Lending

 

Representative example of the Total Cost of a Loan:  If you borrow $10,000 over a repayment term of 36 months with an AIR of 12.99%, your total loan payments will be $12,748.05 (made up of $10,000 principal, interest charges of $2,211.05 and monthly admin fee of $5 and an establishment fee of $357).

This example assumes weekly repayments and does not include premiums for any optional waivers or additional fees (if any).

For a quote on Business Lending please contact our business team specialist on 0800 25 10 10.

You are protected by responsible lending laws. Because of these protections, the recommendations given to you about your loan is not regulated financial advice.

This means that duties and requirements imposed on people who give financial advice do not apply to these recommendations. This includes a duty to comply with a code of conduct and a requirement to be licensed.

Freefax 0800 25 10 40

General enquiries hello@futurefinance.co.nz

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Types of Loans: Personal Loans, Business Loans, Debt Consolidation Loans, Car Loans, Home Renovation Loans, Holiday Loans, Travel Loans, Medical Loans, Dental Loans, Emergency Loans, Wedding Loans, Education Loans and Funeral Loans.